Frequently Asked Questions
Everything you need to know about buying software keys from Official Keys Store
What is Official Keys Store?
Official Keys Store is India's leading digital marketplace for genuine software keys and licenses. We offer 81+ products across 9 categories including Windows, Office, AI tools, antivirus, design software, and more at unbeatable prices.
Are your software keys genuine?
Absolutely! All our keys are 100% genuine and sourced directly from authorized distributors. We never sell counterfeit or pirated keys. Each key is verified before delivery.
How do I receive my product key?
After payment confirmation, your product key is delivered instantly via WhatsApp message. You'll receive the license key along with simple activation instructions.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, PayTM), bank transfer, and PayTM wallet. All payments are processed securely through WhatsApp conversation with our team.
How long does delivery take?
Delivery is instant! Once payment is confirmed, you'll receive your key within 2-5 minutes via WhatsApp. In rare cases, it may take up to 15 minutes.
What if my key doesn't work?
We offer a 100% money-back guarantee. If your key doesn't work, contact us immediately on WhatsApp and we'll either replace it or provide a full refund within 24 hours.
Do you provide installation support?
Yes! Our support team is available 24/7 on WhatsApp to help with installation and activation. We'll guide you through the entire process step by step.
Can I get a refund?
Yes, we offer refunds within 7 days of purchase if the key is defective or doesn't work. Contact us on WhatsApp with your order details for a hassle-free refund.
Do the keys work in India?
Yes, all our keys work globally including India. We ensure compatibility with Indian systems and provide region-appropriate licenses.
How do I order?
Simply browse our products, click 'Buy on WhatsApp', and send the pre-filled message. Our team will confirm availability, share payment details, and deliver your key instantly after payment.
Still have questions?
Our support team is available 24/7 to help you. Reach out on WhatsApp for instant assistance.
Chat on WhatsApp